Frequently asked questions
Are all consultations online via Telehealth?
Yes, we are an online practice. This means all of our 1:1 consultations are conducted via Telehealth (video or phone), and we can see clients all across Australia. We are based in Sydney, Australia, however, we do not offer face-to-face consults.
Do I need a referral to access support?
No. Referrals from a GP, Medical Specialist or Allied Health Practitioner are welcome, though are not required to access our services.
Can I access rebates through Medicare?
In order to claim a rebate under Medicare, you must be referred to our services under an Eating Disorder Plan (EDP) or Chronic Disease Management Plan (CDMP). Please share a copy of your referral prior to your appointment.
Eating Disorder Plan (EDP)
Your GP or Psychiatrist may assess your eligibility for an EDP. If you have been referred to our services under an EDP, you will be eligible to claim a Medicare rebate of $58.30 per session for up to 20 individual sessions in a 12 month period from when the plan was created. 
Chronic Disease Management Plan (CDMP)
Your GP may assess your eligibility for a CDMP. If you have been referred to our services under a CDMP, you will be eligible to claim a Medicare rebate of $58.30 per session for up to 5 individual sessions in a calendar year. 
Can I access rebates through my private health insurance?
You may be eligible for rebates through your private health fund, depending on your level of cover. Following sessions, you will be sent an invoice to assist in making this claim. 
Can I receive support if I am on the NDIS?
Yes. While we are not an NDIS registered provider, we do support NDIS clients who are either self-managed or plan-managed. When completing an appointment enquiry form, please kindly indicate that you are seeking support through the NDIS.
What are session fees?
Initial appointment
$200 (up to 60 mins)
Follow-up appointment
$200 (up to 60 mins)
How long will I require support?
The length of time you may need support will depend on your specific goals and needs. Some people may only need a few sessions to gain the skills and knowledge they need to make sustainable changes to their relationship with food and their body. Others may need longer-term support to address deeper issues related to food and body image.
It's important to note that the goal of treatment is not to provide quick fixes or short-term solutions. Instead, it's about helping you develop a healthy, positive relationship with food and body, which can be a process that takes time and ongoing support.
It's also helpful to remember that working with a dietitian is not a one-size-fits-all process. We will work with you to develop a personalised plan that meets your individual needs and goals, and will adjust that plan as needed as you progress.
Do I need to do anything prior to my appointment?
We ask that you kindly complete and submit a 'new client form' prior to attending your initial appointment. This form will be sent to you by email after you book an appointment with us.
Before your appointment, please share a copy of your referral (if you have one) and any relevant medical reports, such as recent blood tests. 
Will I receive a meal plan?
Not necessarily. In certain instances, an "eating scaffold" an be beneficial for your treatment. Should that be the case, it will typically be worked on collaboratively during sessions.
What treatment approaches do you utilise?
We are committed to using evidence-based therapies and best practice approaches to help our clients achieve their goals and improve their overall wellbeing. We utilise a range of therapeutic techniques and approaches including the RAVES Model for Eating Disorders, the Non-Diet (Health at Every Size®) Approach, Motivational Interviewing, Medical Nutrition Therapy, and the Monash Low FODMAP Diet for Irritable Bowel Syndrome (IBS).
What is your cancellation policy?
When you book an appointment with us, we will reserve a time in our schedule exclusively for you. Please provide 24 hours of notice if you wish to cancel or reschedule your appointment.
Full session fees apply if cancellations or reschedules are made within 24 hours of your appointment, or if you do not attend the appointment. You can cancel or reschedule an appointment by emailing us at